Contact Us
Have a question about one of our casino reviews, a correction to flag, or feedback about how we cover non-Gamstop sites? We welcome all genuine enquiries and aim to reply within 48 hours on working days.
Get in Touch
The best way to reach us is by email:
Please use a clear subject line — for example, "Review query: Smash Casino" or "Site feedback" — so we can route your message to the right person quickly.
What You Can Contact Us About
- Review accuracy — if you believe information in one of our casino write-ups is out of date or incorrect, let us know. We take factual accuracy seriously and will investigate every substantiated claim.
- Editorial suggestions — if there is a casino, topic or feature you feel we should be covering on our non-Gamstop casino listings, we are happy to hear it.
- Responsible gambling concerns — if you or someone you know needs support, please visit our responsible gambling page for information on the tools and organisations available to you. We will always take these messages seriously and respond promptly.
- Partnership or commercial enquiries — we review all such requests but cannot guarantee a reply to every speculative approach.
- Terms and legal matters — for queries relating to how this site operates, please read our terms and conditions first. If your question is not answered there, include "Legal enquiry" in your subject line.
What to Include in Your Message
To help us respond as usefully as possible, please include:
- The specific page or casino name your message relates to
- A clear description of your query or the information you believe needs correcting
- Any supporting evidence, such as a screenshot or link, where relevant
We do not need personal financial details, account credentials or anything of that nature — please do not include them.
Response Times
We aim to acknowledge all emails within 48 hours and to provide a full response within five working days. During busy periods this may take a little longer. If you have not heard from us after five working days, a brief follow-up is welcome.
About This Site
Online Casino is an independent comparison site covering casinos and slots not on Gamstop. Our editorial team researches and reviews sites on behalf of UK adults aged 18 and over who are looking for options outside the Gamstop self-exclusion scheme. To understand more about who we are and how we work, visit our about us page.
We do not operate any casino, accept deposits or handle any gambling transactions. All recommendations on this site are editorial and carry no guarantee of outcome. Please gamble only with money you can afford to lose. 18+ only.